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The Feed
Restaurant news, industry insights, how-tos, and more.
Delivery
Restaurant Marketing
Restaurant Profitability
Voice of the Customer
Mar 28, 2024
ChowNow acquires Cuboh and its POS expertise
We’re thrilled to announce a significant leap forward for ChowNow: we’ve acquired Cuboh, a leader in POS integration for restaurants! Cuboh’s impressive technology consolidates multiple online ordering platforms into one easy-to-manage system, and we’re excited to integrate their innovation into the ChowNow family. “We’re excited to welcome Cuboh to the ChowNow family,” says Chris Webb,...
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Feb 27, 2024
Mobile marketing for restaurants: Catching customers on the go
Effective restaurant marketing means reaching diners wherever they are. In today’s world, that means their mobile devices. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. Here are some tips and tools to help you get started. What’s mobile marketing? Mobile marketing is...
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Feb 20, 2024
Why your restaurant needs a better website
Simply having a domain name isn’t enough. The ticket to getting diners to order more often is a dynamic, engaging website. But where do you start? Well, here. Dive in to see all the ways that a better website can level up your restaurant. 1. MAKE IT EASY FOR DINERS TO FIND YOU Search...
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Feb 20, 2024
8 secrets to driving more orders on your restaurant’s website
It’s no secret that websites are the one tool that every restaurant needs in its arsenal. In fact, 77% of diners visit a restaurant’s website before dining in or ordering out. But not all sites are created equal. To really bring in sales, you’ll need one that’s optimized for orders. ChowNow recently partnered with Squarespace...
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Feb 14, 2024
ChowNow partners with Squarespace to launch restaurant websites
More and more restaurants are launching their own websites, mobile apps, and online ordering channels. So much so that diners go out of their way to order directly from restaurants they love. For us, the opportunity was clear: How can we help restaurants create better connections with customers, while also giving them a much-needed lift?...
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Feb 1, 2024
Restaurant spotlight: How Renegade Burrito conquered the Denver food scene
Meet Renegade Burrito Renegade Burrito was founded in 2017 by Brad and Tiffani Harris and fellow entrepreneurs Brenda and Lenny Garner. It didn’t take long for them to start winning awards. A few years after their start, Renegade was awarded the title of best breakfast burrito, best taco, best Mexican food, and more—the list goes...
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Nov 28, 2023
8 delivery questions answered
From disappearing profit margins to disappointing customer service, everyone has a bad delivery story–and it makes sense that restaurant owners would hesitate to try a new provider. As ChowNow’s Head of Product, I’ve spent years talking to restaurants about delivery, and these are the top questions I always get. Now, I’m sharing what we learned...
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Nov 17, 2023
This just-right delivery fee can double your sales
As convenient as delivery is for diners, high fees can prevent them from making it a habit. Restaurants who want to keep diners hooked should offer value as well as ease–but not at the cost of their own profits. Finding the right balance doesn’t have to be a riddle. A sweet spot for delivery fees...
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Nov 1, 2023
Checklist: 6 Restaurant Holiday Marketing Ideas
With endless reasons for your diners to celebrate this winter, prep for the busiest restaurant season by planning for moments that go beyond the usual. Our six tips for clever marketing will keep them coming back for more all season. 1. Give them more excuses to celebrate Spot opportunities on our calendar to make the...
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Oct 27, 2023
Customer satisfaction boils down to one thing
“The temporary ‘pivots’ developed during the pandemic—expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology—are the foundation of the industry’s new normal.” – 2023 State of the Restaurant Industry Report, National Restaurant Association The pandemic changed everything—especially the restaurant dining experience. Consumers are now 66% more likely to order takeout than...
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